Shipping

Shipping

We use the shipping services of Australia Parcel Post. Once your order has been shipped, a tracking number will be sent to your e-mail address which will enable you to track the progress of your order.

 

Delivery Time and Shipping Cost

Depending on the availability of the item, Ruby-K.com will estimate the shipping and delivery dates once you place an order. By clicking “The shipping cost estimate”, you will see the shipping cost of your total order.

Shipping fees are calculated on the weight, height and depth of the item or items to be posted. The weight of each product is stated on each product page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next half kilogram.

Estimated Transit Time:

Unless specified on the product page listing, shipping times are estimated below:

-          Next working day (Melbourne Metro)

-          2-3 working days (Country Victoria, NSW, SA, ACT)

-          3-10 working days (QLD, NT, WA, TAS)

-      10 - 12 working days (international)

What to expect with shipping times

  • The above time frames are an estimate only as per Australia Post Delivery Time Estimates.
  • All orders are packed and shipped within 12-24 hours of order being placed by the customer.
  • Overall Delivery Time = Pack/Ship Time + Transit Time
  • Orders placed over a weekend or public holiday will be shipped on the next business day.

Shipping of Order

Payments via Credit Card and Paypal are considered real-time therefore we can ship your item once you confirm your order, usually within 24 hours of order being placed.

However, Direct Deposit payments might cause a slight delay in shipping since we need to clear your payment first before shipping your order.

 

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Contact Us

Ruby K

Address :
1007 Dana St Ballarat,
VIC 3350, Australia.

Call Us : 0408 553880

Email : sales@ruby-k.com